Shipping Policy

At Luxe Pied, we are committed to delivering your order quickly, securely, and with the utmost care. This Shipping Policy outlines how and when your order will be processed and delivered.

1. Order Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive an email notification once your order has been shipped.

Please note that processing may take slightly longer during high-demand periods such as holidays or promotional events.

2. Estimated Delivery Time

We currently ship to customers in the United States and France.

• United States: 7 to 12 business days

• France: 7 to 12 business days

Please note: delivery times may vary slightly depending on your location and customs clearance procedures (for international orders).

3. Shipping Carriers

We work with reliable logistics partners and international couriers to ensure safe and timely delivery, including:

• USPS

• UPS

• DHL

• Local postal services depending on destination

A tracking number will be provided as soon as your order is dispatched.

4. Shipping Costs

We offer free standard shipping on all orders.

Any customs duties or import taxes for international orders (e.g., France) are the responsibility of the customer and may vary by destination.

5. Failed Deliveries & Incorrect Addresses

It is the customer’s responsibility to ensure that the shipping address is correct. Orders returned due to incorrect or undeliverable addresses may be subject to additional shipping fees.

If a package is lost or damaged during transit, please contact us immediately at support@luxepied.com so we can investigate and provide a solution.

6. Delays

While we strive to meet all estimated delivery windows, we are not responsible for delays caused by:

• Customs clearance

• Weather conditions

• Carrier issues

• Force majeure events

7. Questions or Concerns?

If you have any questions about shipping or tracking your order, feel free to reach out to us at support@luxepied.com. We’re here to help.